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Every office has a set of rules that we, as employees, have to follow (assuming you value your job). However, there are also a few unwritten rules that no one tells us about. These mostly involve our co-workers, social rules that we aren’t told because it’s generally assumed we will just use common sense and know them automatically. So what are these unwritten rules? We’re going to talk about 5 of them below.   1. Always return borrowed office supplies. Need a pen? No problem, your neighbouring co-worker has your back. Hole punch broken? That’s fine, the guy across from you doesn’t need his right now. Borrowing office supplies is something you will probably have to do multiple times at work. Sometimes your own supplies go...

Working in a call centre is a unique experience. While it can have its difficulties, working in a call centre also has its charms. Today we’re going to talk about 10 things call centre workers have to deal with. 1. ‘Why don’t you know? Can’t you do your job?’ Unfortunately, sometimes you just don’t know the answer to a question. It might be an obscure issue that you have never dealt with before, or it might just be that your department (sales, customer service etc) doesn’t deal with this kind of issue. However, there are some customers who, as soon as you explain this to them, will jump on you like a cat on a mouse. ‘Why don’t you know this?!’ they’ll shout, ‘isn’t it your job to...

In many roles shift hours are something that you might have to consider. This can be retail, administration, call centres and general customer service, for example. Shift hours are when you are given a pattern of hours each week (which may change the next week if the employer needs them to) which don’t follow the conventional ‘9-5’ pattern. For example, you might be working 10-6 one day and 12-8 the next. You also might find you work some weekends and have days off in the middle of the week. So what are the benefits of working shift hours? This article will look at both the good and bad of shift hours to help you try and figure out if it’s right for you.   GOOD:    Less early mornings. If you’re not a morning person, shift...

Freelance work is a type of work that means using self-motivation and dedication to be successfully self-employed. It comes with a lot of risks as compared to full time employment but can also be very rewarding. In this article we will talk about the pros and cons of freelance work versus full time work.   Freelance work:   Pros   Work your own hours. When you’re working freelance you can usually set your own work hours especially if it’s a role you can work from home. This can be hugely beneficial to people who have children, for example, so they can be at home with their children more often.   Set your own rates. Once you are a successful freelancer you can set your own rates for your work, which means deciding what a fair rate is to charge people for...

So you’re at work and your boss is giving you a hard time and you find yourself wondering; how do I make this person like me? It can be hard to get along with your boss sometimes and can make you feel like your job might even be at risk. In this article, we’re going to talk about a few things you can do to impress your boss and take some of the pressure off you at work.   Never miss a deadline. This might seem obvious and in some cases a deadline can be so important that missing it could put your job in jeopardy – but one thing that is sure to at least give your boss a good impression is if you are always early for deadlines. If you don’t let them think that you are the kind of employee who slacks on your work then they might shift their focus to someone...

When you’re young and trying to get into work it can be hard to find a job that you really want to stick with long term, unless you land your dream career first time. Many of us find ourselves working in roles that aren’t what we want to do long term and it can be hard to motivate yourself to continue when you are unhappy with your job. However, there are a few good reasons that you should try and stay in a role for as long as you can. We discuss 3 of them in our article today.   It looks good on your C.V.   One thing you don’t want to be accused of is ‘job-hopping’, so really it’s also a case of not staying in a role long term actually looking bad on your C.V. ‘Job-hopping’ is when an employee has several jobs within a small space of time, for example...